Twitter’s new owner, Elon Musk, on Wednesday invited users to send him their complaints about the platform.
“Complaint hotline operator online!” the billionaire entrepreneur said in a tweet to his 115 million followers. “Please mention your complaints below.”
Complaint hotline operator online! Please mention your complaints below.
— Elon Musk (@elonmusk) November 9, 2022
Within hours, some 83,000 tweets flooded in with a broad mix of sensitive suggestions, gripes, memes, and borderline lunacy regarding various Twitter-related matters, though a number of irrelevant subjects also managed to squeeze their way in.
Common issues raised in the replies include Twitter verification, which is getting more confusing by the day; suspended accounts; and requests for various features.
Several replies asked for a dislike button, others for a redesign of Twitter’s website, while at least one person called for the return of Fleets, Twitter’s short-lived effort at competing with Snapchat and Instagram Stories that was ditched in 2021. Oddball tweets include one asking how to open a jar of mayo with a stuck lid (holding it under a flow of hot water for a few seconds does the trick, apparently), and another asking how to save a receding hairline.
At the time of writing, Musk, who recently bought Twitter for $44 billionhas responded to only one of the replies — no mean feat considering considering how his time is now taken up by not one, not even two, but five large enterprises (ie. Twitter, SpaceX, Tesla, The Boring Company, and Neuralink) .
Rather than personally respond to every single reply, a later tweet from Musk kind of answered every response in one fell swoop: “Please note that Twitter will do lots of dumb things in coming months,” he said. “We will keep what works & change what doesn’t.”
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